♥ How can I get in contact with you ?
Please email us at thecraftybutton@gmail.com or plusheezuk@gmail.com and we will get back to you as soon as possible ! You can also contact us through our Facebook page - @plusheezNI
♥ How quickly does my order ship out?
All orders will be shipped within 2 weeks. Sometimes sooner but sometimes the creative process can take up to 2 full weeks.
The number of the items you ordered ,the complexity of them or other factors can influence the creative processing time BUT we're proud to say that 90% of our orders are made and shipped within 2 weeks!
♥ How are my items shipped?
All orders to UK are sent via Royal Mail 48 
Delivery usually takes 1-3 days from the moment of dispatch , depending where in the UK you live, but sometimes it can take longer,so please be patient

Worldwide - All international parcels will be send via Airmail, standard service.
Tracking numbers can be provided on international orders with additional postage paid. Please contact me prior to purchase for a quote.

Worldwide delivery usually takes around 1-2 weeks but it depends on where on the globe you live! Please note that sometimes international delivery can take up to 6 weeks but that happens rarely.
What are the estimated shipping times?
United Kingdom: 3-10 business days
North America: 2-6 weeks
Europe: 2-5 weeks
Australia, New Zealand and Oceania: 2-6 business days
Asia Pacific: 2-6 weeks
Latin America and the Caribbean: 2-6 weeks
North Africa and the Middle East: 2-6 weeks
Sub-Saharan Africa: 2-6 weeks
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.
♥ Do you accept returns ?
I gladly accept returns, exchanges and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 7 days of purchase
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.